Privacy policy

This privacy notice explains how Avabritten and Notre-Dame Lifesciences Private Limited collect, use, and safeguard personal data when you browse, shop, or interact with us.

1. Data we collect

• Contact information such as name, phone number, email, and shipping/billing addresses.
• Order history, payment method identifiers, and support tickets.
• Device, browser, and analytics signals captured via cookies to improve site performance.
• Skin or wellness preferences shared during consultations with your consent.

2. How we use it

• Fulfil and deliver your orders, process payments, and send service communications.
• Provide tailored recommendations and concierge support.
• Comply with legal obligations including taxation and product traceability.
• Improve our products and digital experiences through aggregated analytics.

3. Sharing and processors

We share data only with audited partners: payment gateways, courier companies, cloud providers, and marketing platforms—each bound by confidentiality and data processing agreements.

4. Your choices

• Access, update, or delete your profile via My Account or by emailing support@avabritten.co.in.
• Opt out of marketing emails through the unsubscribe link.
• Disable cookies in your browser (core functionality may be impacted).

5. Data retention

We retain order and consultation records for at least 7 years to comply with healthcare and taxation rules, after which they are anonymized or deleted.

6. Contact & escalation

Write to support@avabritten.co.in or Notre-Dame Lifesciences Private Limited, 50/60 Kulangara Arcade, Mariathuruthu, Kottayam 17, Kerala, India. For unresolved grievances, escalate to the Data Protection Officer listed in our compliance kit.