Mastering
the Art of
Indian Skin
Science-backed skincare inspired by
India's unique skin biology.
CURATED COMBOS & GIFTS:
The Art of Science-backed Gifting
Discover our full collection of result-oriented bundles, each designed for a specific occasion or skin goal. Click to explore its dedicated page.
FAQ
Trending Skincare Questions in India
Expert answers to the most common skincare questions asked by our community.
General
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website.
How long does it take for home delivery?
Delivery within India is typically 4–7 business days, depending on your location and the product you choose.
Do you offer international shipping?
Yes, we offer international shipping; availability, charges, and delivery timelines vary by destination (conditions apply).
What shipping methods are available?
We offer multiple shipping service levels (for example, standard/express/priority options where available at checkout).
When will my order dispatch?
Orders placed before 3 PM IST are typically dispatched the same working day; orders placed after that are dispatched the next working day.
How do I track my order?
Once your order ships, you’ll receive a tracking link/number by email (and/or SMS, if enabled) so you can follow the shipment status.
Products
Are your products cruelty-free?
Yes—our products are cruelty-free (we do not test on animals).
Payments
What payment methods are accepted?
Pay securely via UPI, credit/debit cards, and net banking (and other options shown at checkout).
Is Cash on Delivery (COD) available?
No. We currently accept prepaid payments only (UPI/cards/net banking/select wallets) to support safe, tamper-aware handling.
Can I use a different payment method?
If your preferred option isn’t visible at checkout, please contact support team before placing the order and we’ll guide you.
Orders & Returns
How do I place an order?
- Choose your product(s) and add to cart.
- Enter shipping details.
- Select payment method and complete checkout.
- You’ll receive an order confirmation message/email.
How can I cancel or change my order?
You can request changes/cancellation before dispatch; once shipped, changes usually aren’t possible. Contact support.
How can I return a product?
- Return window Withing 7 days of purchase.
- Product condition Sealed.
- And we accept returns when the product is damaged/wrong item/allergy, etc..
- Share unboxing photos/videos within 12 hours for damage claims.
Do I need an account to place an order?
No, you can checkout as a guest, for writing a review you need to create an account.